Job Title: Shelter Staff – Women’s and Children’s Shelter
Location: Dover, DE
Position Type: Full-Time and Part-Time, Multiple Positions Available
Compensation: $15 an hour
Shifts:
- Day Shift: 7:00 AM – 7:00 PM (4 positions available)
- Evening Shift: 4:00 PM – 10:00 PM (1 or 2 positions available)
- Weekend Shifts: 7:00 PM – 7:00 AM (2 positions)
Start Date: Tentatively January 2025
Mandatory Training: Begins December 2024
Job Summary:
We are seeking caring, dedicated individuals to join our team as Shelter Staff for our new
women’s and children’s shelter. In this role, you will provide essential support to our
residents, ensuring a safe and nurturing environment. You will work directly with women
and children, many of whom have experienced trauma, and help foster an atmosphere of
trust and respect.
Key Responsibilities:
- Monitor and ensure the safety and security of shelter residents
- Assist with intake and assessment of new residents, ensuring all paperwork and protocols
are followed
- Offer emotional support and guidance, maintaining a trauma-informed approach
- Respond to crises and emergencies in a calm and professional manner
- Collaborate with case managers and other staff to ensure holistic care for residents
- Assist with daily operations such as distributing meals, overseeing chores, and
maintaining a clean and welcoming shelter environment
- Ensure adherence to shelter rules and protocols, including maintaining privacy and
confidentiality
- Participate in ongoing training and staff development, including mandatory December
training
Qualifications:
- Education: High school diploma or GED required. Relevant coursework or certifications in
social work, human services, or related fields preferred.
- Compassionate, empathetic, and patient with strong interpersonal skills
- Experience in social services, particularly in a women’s shelter or housing setting, is a
plus
- Ability to work with individuals from diverse backgrounds, including those who have
experienced trauma
- Strong problem-solving skills and ability to handle emergencies
- Ability to work both independently and as part of a team
- Flexibility to work assigned shifts, including evenings and overnights
Skills:
- Excellent interpersonal and communication skills.
- Ability to remain calm and professional in high-pressure situations.
- Basic computer skills for data entry and communication.
- Ability to work independently and as part of a team.
Additional Requirements:
- Ability to work flexible hours, including evenings, overnights, weekends, and holidays.
- Physical ability to perform building checks and respond to emergencies.
- A valid driver’s license may be required depending on shelter needs.
- Successful completion of a background check.
Equal Opportunity Statement:
Dover Interfaith Mission for Housing is an equal opportunity employer and does not
discriminate based on race, gender, sexual orientation, religion, or any other protected
status. All qualified applicants are encouraged to apply.
Interested in applying? Send your resume to: information@doverinterfaith.org
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