Privacy Policy
Dover Interfaith Mission for Housing (DIMH) values your privacy and is committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data.
Information We Collect
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Personal Information: We may collect personal details such as your name, email address, mailing address, phone number, and donation/payment information when you engage with our website or services.
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Non-Personal Information: We may also collect non-personally identifiable information such as browser type, IP address, and pages visited on our website through cookies and similar tracking technologies.
How We Use Your Information
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Donation Processing: Personal and payment information provided during donations is used solely for transaction purposes and record-keeping.
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Communication: We use your contact details to send you updates, newsletters, and important information about our services or volunteer opportunities.
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Improvement: We analyze non-personal data to improve our website’s functionality and user experience.
Information Sharing
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Third-Party Providers: We may share information with trusted third-party service providers to help process donations, manage our communication systems, or improve our website. These providers are bound by confidentiality agreements and cannot use your information for other purposes.
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Legal Compliance: We may disclose personal information if required by law or in response to a legal request.
Data Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, so while we strive to protect your data, we cannot guarantee its absolute security.
Your Rights
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Opt-Out: You can opt out of receiving communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
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Access: You have the right to request access to the personal information we hold about you and can ask for corrections or deletion.
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Safety and Security
At Dover Interfaith Mission for Housing (DIMH), the safety and security of our residents, staff, volunteers, and supporters are of paramount importance. Our mission is to create a safe, respectful, and inclusive environment for all individuals who engage with our organization, whether online or in-person.
Physical Safety & Security
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Shelter Safety: Our facilities are equipped with security measures to ensure the well-being of our residents and staff. This includes surveillance systems, secure entryways, and protocols for managing emergencies or safety risks.
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Resident Guidelines: All residents are required to follow our safety and behavior guidelines to maintain a respectful and peaceful environment for everyone.
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Volunteer Safety: Volunteers receive guidance and training on safety procedures to ensure they are comfortable and confident when participating in activities at our shelter or resource center.
Online Security
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Website Protection: We take the security of our website seriously. We use industry-standard encryption and security protocols to protect your personal data during online transactions, donations, and communications.
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Data Encryption: All sensitive information, such as payment details, is encrypted to ensure secure data transmission.
Emergency Procedures
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Preparedness: DIMH staff is trained to handle emergency situations such as medical crises, natural disasters, and security threats. Emergency plans are in place to ensure the swift safety and security of all individuals at our facilities.
Your safety is our priority, and we are committed to maintaining a secure environment for all who interact with Dover Interfaith Mission for Housing.